Our Security Commitment
At SewerReport.com, the security of your data is our top priority.
Data Encryption
End-to-end protection for your sensitive information
We use industry-standard encryption technologies to ensure your data is protected both at rest and in transit. All connections to our platform are secured using TLS 1.3 with strong ciphers, ensuring that your information cannot be intercepted while being transmitted over the internet.
Your reports, client information, and personal data are encrypted at rest in our databases using AES-256 encryption, one of the strongest encryption standards available.
Secure Authentication
Multi-layered access control
We partner with Clerk, a leading authentication provider, to ensure secure access to your account. Our authentication system includes:
- Strong password requirements and secure password hashing
- Multi-factor authentication options
- Automatic session timeouts and secure session management
- Failed login attempt limiting to prevent brute force attacks
We regularly review and update our authentication mechanisms to address emerging security threats and follow industry best practices.
Regular Backups
Protecting against data loss
We perform automated backups of all data on a regular schedule to ensure your information is never lost:
- Hourly incremental backups
- Daily full backups
- Weekly offsite backups
- 30-day retention for historical backups
All backups are encrypted using the same strong encryption standards as our primary data storage.
Vulnerability Management
Proactive security testing
Our security team conducts regular vulnerability assessments and penetration testing to identify and address potential security weaknesses:
- Automated security scanning of our codebase and dependencies
- Regular third-party security audits
- Continuous monitoring for unusual activities
- Prompt deployment of security patches
We maintain an ongoing security improvement program to ensure our platform remains secure against evolving threats.
Security Incident Response
Rapid handling of security events
We have a comprehensive security incident response plan to quickly address any potential security breaches or vulnerabilities:
- 24/7 monitoring for suspicious activities
- Dedicated security team for incident investigation and response
- Structured communication plan for timely notifications
- Regular testing of our incident response procedures
In the unlikely event of a security incident affecting your data, we are committed to providing transparent and timely communication.
Have a Security Concern?
If you discover a security vulnerability or have concerns about our security practices, please contact our security team immediately.
Contact Security Team