Privacy Policy

1. Introduction

SewerReport.com ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by SewerReport.com.

This privacy policy applies to all information collected through our website, web application, and any related services, sales, marketing, or events (collectively, the "Services").

2. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Data: Personal data refers to any information that identifies or relates to a particular individual. This includes information such as your name, email address, telephone number, address, and company information.
• Usage Data: We automatically collect information about how you interact with our Services, including IP addresses, browser type, pages visited, time spent on pages, and other similar information.
• User Content: We collect and store the content that you create, upload, or receive from others when using our Services, such as reports, photos, and comments.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Services
• To process and complete transactions, and send you related information, including purchase confirmations and invoices
• To send administrative information, such as updates to our terms, conditions, and policies
• To respond to your comments, questions, and requests, and provide customer service
• To monitor and analyze trends, usage, and activities in connection with our Services
• To personalize your experience and deliver content relevant to your interests
• To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity

4. How We Share Your Information

We may share your personal information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. No purpose in this policy will require us keeping your personal information for longer than the period in which you have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Your Privacy Rights

Depending on your location, you may have various rights regarding your personal data, which may include:

• The right to access your personal data
• The right to rectify or correct inaccurate or incomplete personal data
• The right to delete your personal data
• The right to restrict or object to the processing of your personal data
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us at the details provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Services and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

9. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take steps to remove that information from our systems.